FAQ

What you receive depends on the option you choose. All VoltBy products are digital; no physical cards are shipped.

Self-Edit in Canva: you receive an editable Canva template link by email and personalize it yourself.

We-Edit: where this option is offered, send us your details and we email the finished PNG and PDF files. Check the selected listing for its service details; contact us if you need another format.

Online invitation maker: preview a design for free, then pay to unlock the clean high-resolution PNG and print-ready PDF files for download.

Fast. Self-Edit: your editable Canva link is emailed to you right after purchase — usually within minutes. We-Edit: we personalize your design and email you the finished files within 24 hours.

With Self-Edit, we email you the editable Canva template link and you personalize it yourself. With We-Edit, you send us your event details, our team personalizes the design for you, and we email you the finished, ready-to-use file.

Our editable Canva templates work with a free Canva account. The separate VoltBy invitation maker does not require a Canva account: enter your details, review a free watermarked preview, and pay to unlock the finished files.

Yes. You can personalize names, dates, times, addresses, RSVP details, colors, and any other party information.

Yes. Once you've finished editing, download it as a PDF, JPG, or PNG and print it at home, at a local print shop, or through an online printing service.

Absolutely. Download your finished invitation and send it by text, email, or social media.

Some designs can be customized on request. Just contact us before or after purchase and we'll let you know what's possible.

Your editable Canva link is emailed right after purchase — usually within minutes, and always within 24 hours. We-Edit files arrive within 24 hours. If you don't see it, check your spam or promotions folder.

Yes, in two different ways. On our Canva templates, choose the Party Essentials or Full Party Pack option on the product page to get matching pieces you edit in Canva. In the invitation maker, you can add matching pieces one by one after you unlock your invitation. These are two separate products with their own pieces, sizes and prices, explained below. Our custom design service can also create a full coordinated set for your event.

If something is wrong with your order, we fix it or refund it. Refunds aren't available for a change of mind once the template or file has been opened. See our Refund Policy for the details.

Check your spam, promotions and updates folders and search for "VoltBy". If nothing has arrived after 24 hours, email contact@voltby.net with your order number and we'll send it again.

No. Your Canva link never expires, so you can come back and edit your design again anytime.

Just your name and a correct email address. Your Canva link and files are sent to that email.

Email contact@voltby.net with your order number and the correct email, and we'll send your files there.

No. VoltBy provides digital designs: Canva template links and We-Edit files are emailed, and invitation maker files are downloaded after you unlock your design. You can print your finished file yourself or share a suitable image digitally.

For our Canva templates and their packages: invitation 5x7 in, welcome sign 24x36 in, favor tag 2x3.5 in, thank-you card 5.5x4.25 in, menu 4x8 in, banner 72x24 in, program 4x9.375 in. They can be resized. Size and envelope guide.

Download it as a PDF and print at home on cardstock or at any print shop. Where to print guide.

Yes, for your own event. Your purchase is for personal use: you can edit, download, print and share your finished design for your own celebration.

No. You can't resell, share or copy the template itself or use it to make products for sale. See our Terms of Service.

Yes, every checkout has a discount code field.

Open the Canva link from your email, sign in to your free Canva account, click "Use template", then change the text, colors and photos. When you're done, click Share, then Download: PDF for printing, PNG or JPG for sending by phone. Step-by-step guide.

Yes. Open the link in the free Canva app. Phone editing guide.

Yes. In Canva you can upload your own photo into any template, and many designs are made for a photo. Our invitation maker can also add your photo for you.

Yes. You can type your wording in any language in Canva. If you'd rather we do it, choose We Edit and write your text in the We Edit box.

Yes. Download it from Canva as a PNG or JPG and send it by WhatsApp, text or email.

All your party details: names, age, date, time, address, RSVP info and any wording you want. Add "matching back side" if you want a double-sided invitation.

Yes. Email contact@voltby.net with your order number and the correction, and we'll fix it.

Yes, we design a matching back side for you. Self Edit: after you order, email contact@voltby.net with your order number. We Edit: write "add a matching back side" (and what you want on it) in the We Edit details box. Double-sided printing guide.

Birthdays (kids, first, teen and milestone), baby showers, gender reveals, weddings, engagements, bridal showers, bachelorettes, graduations, quinceañeras, anniversaries, baptisms, memorials, school and teacher events, and holiday parties. See all occasions on our Popular Searches page.

Yes. Many designs come in boy, girl and gender-neutral styles.

These are the package options on our Canva template product pages. Invitation Only is just the invitation. Party Essentials adds 5 matching pieces. Full Party Pack is those 5 plus 4 more. The exact pieces depend on the occasion and are listed on each product page. Everything is an editable Canva template, sent by email.

Self Edit prices: Invitation Only $4.99, Party Essentials $10.99, Full Party Pack $15.99. We Edit prices: Invitation Only $7.99, Party Essentials $13.99, Full Party Pack $18.99.

No, they are two different products. The Party Essentials and Full Party Pack are package options on our Canva template product pages: a fixed set of pieces for that design, edited in Canva, at the package price on the product page. The Party Pack in the invitation maker is for an invitation you made with the invitation maker: after you unlock it, you pick matching pieces one by one, priced per piece with a bundle discount, and you get finished PNG and PDF files instead of a Canva link. The pieces, sizes and prices are different.

No. Our standalone welcome signs and greeting cards are sold on their own, with no package options: $5.99 with Self Edit or $8.99 with We Edit. You just choose Self Edit or We Edit and add to cart.

They are two different things. The Party Essentials and Full Party Pack options on an invitation include a welcome sign in the same design as that invitation (24 x 36 in), as part of the package. Our standalone welcome signs are separate designs sold on their own in the Welcome Signs collection, at $5.99 Self Edit or $8.99 We Edit, with no packages. Browse welcome signs.

Yes. Wedding and nikah invitations have optional add-ons: a 5x7 Save the Date and a 4x9.375 Program.

Yes. We're so sorry if you're planning one. We have memorial service and celebration of life invitations you can edit in Canva, or we can personalize one for you with We Edit: Memorial invitations. Wording and planning guide.

Yes. Tell us what you have in mind on our Request a Custom Design page, or email contact@voltby.net.

Yes. Tap "Chat with our team" in the chat, or email contact@voltby.net. Please include your order number if you have one.

Our online invitation maker creates a custom invitation from your details in about 2 minutes. You type your event details, see a free preview, then download a high-resolution PNG and a print-ready PDF. Make yours here: https://voltby.net/pages/invitation-generator

Here: https://voltby.net/pages/invitation-generator. Type your details, see a free preview, then download your PNG and print-ready PDF.

The preview is free: you get 3 free watermarked previews every day, and they refill when you buy. Clean files unlock from $4.99.

The invitation is $4.99, and the preview is always free. Matching pieces are optional and priced per piece: most are $2.49, the big ones are $4.99, and you save up to 20% when you add more.

The language you write it in. Type the names and wording in any language and the invitation comes out in that language. The EN, FR, ES and Arabic buttons only change the language of the page.

Go to the invitation maker page and tap "Already bought? Get your files back". Enter your email and order number and your files will be ready to download again.

The invitation maker Party Pack is the set of matching pieces you can add after you unlock an invitation you made with the invitation maker, all in the same design as that invitation. It is not the Party Essentials or Full Party Pack sold on our Canva templates. You tap "Complete your party pack", pick the pieces you want, and add a note if you like. Leave the note empty and we write the wording for every piece to match your invitation. You see a preview of the whole set for free, then tap "Unlock my set" to pay at the normal checkout, where discount codes work. Every piece arrives as a PNG and a print-ready PDF at its real size, with no watermark, usually in about 3 minutes. The files show on the invitation maker page under your invitation and the links are emailed to you.

These prices are only for pieces added in the invitation maker. Standard pieces are $2.49 each. Big pieces are $4.99 each: welcome sign, party banner, milestone board, seating chart and due date calendar. The discount grows with every piece you add and applies to every piece in your set:

1 or 2 pieces: full price ($2.49 standard, $4.99 big).
3 or 4 pieces: 10% off ($2.24 standard, $4.49 big).
5 to 7 pieces: 15% off ($2.12 standard, $4.24 big).
8 or more pieces: 20% off ($1.99 standard, $3.99 big).

Examples: 3 standard pieces are $6.72. A welcome sign plus 4 standard pieces is $12.72. 8 standard pieces are $15.92. While you pick, the invitation maker shows your total and how many more pieces unlock the next discount.

These are the invitation maker pieces and sizes (the Canva template packages have their own pieces and sizes). For every occasion: welcome sign (24x36 in), thank-you card (5x3.5 in), favor or thank-you tag (2x3.5 in), favor sticker (2x2 in), table or party sign (8x10 in), food tent or buffet label (3.5x4 in), place card (3.5x2 in), menu card (4x9 in), water bottle label (8x2 in), cupcake topper (2x2 in), party banner or bunting (5x7 in), chocolate bar wrapper (5.25x6 in), chip bag wrapper (8.5x11 in), juice pouch label (3.5x5 in), gable box label (6x3.5 in), milestone or stats board (18x24 in), table number (5x7 in), RSVP card (5x3.5 in), details or info card (5x3.5 in), program or order of events (4x9 in) and party or shower game card (5x7 in).

Baby showers and gender reveals also get a diaper raffle card, a books for baby card and a due date guess calendar (18x24 in). Weddings, engagements, anniversaries and bridal showers also get a seating chart (24x36 in). Weddings and bridal showers also get a recipe card and a recipe request card. Weddings, engagements, bridal showers, anniversaries, retirements, dinner parties and housewarmings also get a wine or champagne label.

The invitation maker suggests the best pieces for your occasion first, and you can open the full list.

Choose the invitation maker to create a design from your event details without a Canva account, with free watermarked previews and paid PNG/PDF downloads. Choose a Canva template when you want to edit the design yourself in Canva; selected listings also offer We-Edit personalization. Compare the options.